Shipping and Return Policy
Shipping and Return Policy
Herba (http://www.herbahealth.ca)
| About Herba (herbahealth.ca), we offer mainly Herba's brand items at low prices. Herbahealth (herbahealth.ca) is located in Ontario, Canada. |
|
Processing/Shipping Orders are shipped within 1-3 business days. Orders placed on weekends or holidays will be processed and shipped the next business day. Free shipping and estimated delivery time Canada Free shipping over $35.00 3-7 business days for delivery USA Free shipping over $80.00 4-10 business days for delivery We have the right to deny free shipping if the delivery fee is beyond our estimated delivery costs. Yukon, NWT and Nunavut, and some USA areas and international orders may carry an additional charge. You will be contacted by email if this applies. Return policy We stand behind every item we sell. If you are not satisfied with your purchase for any reason, simply return the unopened product in its original packaging with your invoice within 30 days from the delivery date for a prompt refund. Shipping cost is non-refundable. We cannot process returns after 30 days. Please contact us for authorization before returning product, unauthorized returns will be subject to a 15% restocking fee. If more than 10 of the items from the order are returned, a 15% restocking fee will be applied. Only one opened item of the same product is eligible for return. All others of the same item must be factory sealed original packaging for a refund. |
| Sales Tax Orders sent to Canada will automatically be charged sales tax. Other USA and International destinations are not charged sales tax. |
| Shipping & Delivery We have the right to cancel the order at our own judgement if the order is unreasonable or suspicious, hard to handle due to some reasons, based on our judgements. Orders will not be processed on weekends and holidays. If other delivery methods are preferred except for Canada Post Expedite or Korea Post Takbae, we use Fedex, UPS delivery with tracking and/or requiring a signature) at an additional cost, please contact us before placing your order |
| Canada and USA We ship usually by UPS or Amazon Carrier Partner. Please note: we reserve the right to choose the shipping carrier. |
Please note there may be some countries we are unable to ship to due to Customs regulations.
Customers are responsible for any customs charges or taxes imposed by the destination country. We are not responsible for any delays this may cause. Customers also take responsibility that the products they are ordering can be legally imported into their respective country. If a shipment is returned to herbahealth.ca for failure to pay customs or product rejection by customs, the customer will be credited for their order less all shipping and handling, plus a 15% restocking fee. These charges include shipping to and from herbahealth.ca, where applicable. We reserve the right to have a package destroyed at customs if it is too expensive to return. Unpaid duties and taxes will be charged to the customers’ credit card
Legal Information
1) The information on this website should not be considered as a claim, or a substitute for the advice of your health care practitioner. All text and images are intended for informational purposes only.
2) Any order confirmation (electronic or paper receipt) given to you through herbahealth.ca does not signify our acceptance of your order, nor does it constitute confirmation of an offer to sell. Also note that herbahealth.ca reserves the right to refuse the processing or shipment of an order for any reason.